WHAT’S HAPPENING?Apple, Inc. has recently rolled out an iOS update to Apple devices that will give users greater control of how their data is used. Users can essentially opt-in to less control, which maybe less than 5% will do. As a result, it will make targeted advertising more difficult for less experienced marketers and self-serve businesses and organizations.
WILL THIS IMPACT PERFORMANCE DATA REPORTING?Unfortunately, yes — at least in the short term. Data reporting through targeted display, email marketing and social ad-buying (to name a few) rely on having data access to a specific IP address engaging with the ad, email or social post. If the platform cannot see that data, it cannot report it back to you. So, for example, if you’re sending out email marketing to 10,000 people in your audience list, apple device users may see your email, but you won’t see that they opened the email. And this could impact your reporting on a large scale.
THAT SOUNDS TERRIBLE. IS THERE ANYTHING I CAN DO?Fortunately, yes! You’ll need to work with your ESP/Marketing Automation provider to determine how many subscribers open your emails on an iOS device, which is not a hard thing to find out. If you find that 45% of your database uses iOS devices, you can incorporate that in to your math when reviewing your opens, open rates, etc. to account for projected iOS users that opened your email. Here’s a sample of the math:
Email Campaign Tracking 100,000 = Emails Sent Open Rate = 22% (22,000 Opens)
BUT – Discount 45% of iOS 15
55,000 = Emails Sent That Are Trackable 40% = Actual Open Rate